Fair
Impartial and just — in how we work, how we treat others, and how we own our mistakes. Fairness travels both ways: you can expect it from us, and we'll expect it in return.
About Rigorous Digital
Who the devil are we?
We're an intentionally small agency. That's the point.
Rigorous Digital is a WordPress & WooCommerce design, development and support agency based in Cheltenham, UK — serving an international client base. We focus only on the projects we're really good at. No bloated teams. No corporate doublespeak. We're also a certified Google Partner for Google Ads.
24/7 Website monitoring & support
10% Of support proceeds go to The Blurt Foundation
∞ Patience for plain-English questions
We're a little different.
We want our clients paying for our expertise — not our overheads. Our team works remotely, with account management led from the UK by founder Rich Mehta. Every project is reviewed by experienced developers, not handed off to juniors.
Our support packages go far deeper than cosmetic fixes: daily malware scans, weekly updates, and genuine ongoing relationships that improve your site's SEO, performance, sales, and overall revenue.
We're also a certified Google Partner for Google Ads — which means you can trust us to run campaigns that actually perform.
Our philosophy
We're keen on the human touch — meetings over phone calls, phone calls over emails.
Rigorous Digital
How we think. How we work.
Our Values
These aren't wall decorations. They govern every decision we make and every interaction we have — with clients, partners, and each other.
Helpful
Kind, friendly, and never obstructive. We go out of our way — asking 'is there anything else?' isn't a script, it's instinct.
Knowledgeable
Our work is technical. We don't guess — we understand the problem first, then answer it authoritatively, or we find someone who can.
Fun
Without fun, there's little point. We look forward to our working days, and that energy is infectious. It makes the stories worth telling.
Honest
Open, transparent, and upfront about mistakes. We share what we know when it helps. No spin, no waffle.
Efficient
Doing the most good for the least resources. Efficiency saves you money, multiplies our output, and makes us sharper every time.
Plain Speaking
You deserve to know what you're agreeing to and where your money goes. We ditch the jargon and speak like humans.
Don't just take our word for it
"
Unlike other developers, they talk your language and always have creative, logical solutions for all our web development needs.
— Factory Pattern
"
I am always impressed with the speed and quality of his service. His work is integral to the success of my business.
— Opiyo
"
They understand my business and what I need to promote it through the site. Happy to recommend Rigorous.
— Qualidoc