Website Support and Maintenance

Website support and maintenance: why you shouldn’t neglect it

  Rich Mehta

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Website design is the exciting bit of having a website. Website support and maintenance is the stuff that happens after your website goes live and it’s very easy to see it as something unimportant you can neglect. I’d like to make the case that website support and maintenance is just as important as the build […]

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Striking WordPress Support

Help! I’ve had a plugin hacked!

  Rich Mehta

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Having a plugin hacked on your website is a horrible thing to happen. Firstly there is the reputational damage – a hacked plugin can mean your website automatically redirects somewhere unpleasant, is covered with adverts for unsavoury things or simply isn’t there. The plugin hack can also lead to longer term damage if search engines […]

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WordPress website packages

What are the options for WordPress website packages?

  Rich Mehta

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There are lots of web design companies out there offering WordPress website packages. So how do you make sure you have chosen the package that is right for your business? To my way of thinking, the elements of WordPress website packages can be divided into two categories. The first is the essentials: all WordPress website […]

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WordPress Technical Support

WordPress technical support in plain English

  Rich Mehta

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At one level, WordPress is very simple to use, which is one of the reasons it’s so popular. Adding content, changing content and deleting content is very straightforward and can be done by almost anyone, regardless of their technical skills. At this level, WordPress technical support is rarely required. No WordPress technical support needed? Unfortunately, […]

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WordPress Website Security

WordPress website security: what you need to know

  Rich Mehta

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WordPress is one of the world’s most popular website content management systems for good reason. It’s endlessly flexible, easy to work with and meets all the latest web standards. Unfortunately, because it’s one of the world’s most popular website content management systems, it’s also one of the most vulnerable to attack from hackers. So what […]

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WordPress Technical Support

Four steps to choosing your SEO keywords

  Catherine Every

 1 Comment

Keywords are the words and phrases that people trying to find a product or service like yours will type into Google (other search engines are available). You need to make sure that these words are included in the content of your website. Not sure what your keywords are? Here’s a four step guide to finding […]

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Did you know that Amazon worked out that a 1 second delay would cost $1.6 billion in sales each year? Speed is important when you’re running an ecommerce store; this article outlines some great first steps to take.

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Great article on how your choice of payment gateway (PayPal, Stripe) affects your sales. Well worth looking at if you’re running an Ecommerce store.

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6 Things Google Analytics can tell you about your WordPress website

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What to look for in a WordPress support company

Where’s the best place to get WordPress plugin help?

  Rich Mehta

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So, you’ve got a WordPress website. You’ve got a couple of clever plugins that, with a little bit of customisation by your web developer, have given your site exactly the functionality it needs at a fraction of the cost of developing something from the ground up. Great! Except you’ve found you’ve got a problem with […]

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Striking WordPress Support

Striking WordPress support sets the theme apart

  Rich Mehta

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Kaptinlin’s Striking theme for WordPress is widely thought to one of the most powerful themes you can purchase for your website. It’s billed as the ‘ultimate responsive WordPress theme’ and it seems that plenty of people agree – over 17,000 sites use it and that number keeps growing. It’s easy to see why Striking is […]

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Some great actionable tips on getting the content you’ve already written republished to bigger audiences

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WordPress Website Security

What does WordPress website monitoring mean?

  Rich Mehta

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You’re told that WordPress website monitoring is important. But why is it important to monitor your WordPress website? And what does it mean? What WordPress website monitoring means when you Google it When you Google “WordPress website monitoring”, you quickly see that most people take it to mean monitoring your website’s uptime (that is, the […]

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Wordpress Support

Five Top Tips: How to choose a WordPress site developer

  Rich Mehta

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So, you’ve made the biggest decision about your website. You’re going to use WordPress. Now for the next biggest decision: your WordPress site developer. How do you make sure you’ve chosen the WordPress site developer who’s right for you? Here are my five top tips. Ask for a WordPress site developer recommendation First of all, […]

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13 Ways To Keep Your WordPress Website Secure From Hackers. Some great tips for both intermediate and advanced users on WordPress Security here.

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WordPress Technical Support

Why a WordPress monthly support package will improve your marketing

  Rich Mehta

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In the early days of WordPress, the joy of it was that you could update your website yourself and didn’t need any technical expertise. These days, the joy of being able to update your own website is still there: in fact, it’s probably the main reason you chose a WordPress site. But there’s also a […]

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What to look for in a WordPress support company

What to look for in a WordPress support company

  Rich Mehta

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There are lots of reasons for choosing a WordPress website. For many companies it’s the ability WordPress gives you to add and change content without the need to go through a third party. This is undoubtedly a big advantage. However, as you’ve probably discovered, having the ability to update your own website content is not […]

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One off wordpress help

Is it OK to ask for one-off WordPress help?

  Rich Mehta

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So, you’re managing your WordPress site well. You’re finding it easy to add / amend / restructure content and all is well. But then you hit a brick wall. Something goes wrong or you can’t work out how to do something. Suddenly, you need WordPress help and you need it fast. But is it OK […]

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Joining the ranks of the WordPress experts – Part 2

  Rich Mehta

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In the last post I talked about how joining the ranks of the WordPress experts was something you should consider doing. On the other hand, I think there’s a stronger argument for deciding that rather than even thinking about becoming a WordPress expert yourself you should simply enlist the help of someone who already is […]

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WordPress Expert

Joining the ranks of the WordPress experts part 1

  Rich Mehta

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A few years ago, updating a website was a laborious, highly technical affair. Adding a news story or details of a new product was something that needed to be done by the experts in your web department (if you were a big company) or by your freelance web designer (if you were an SME). These [...] Read More

When do you need WordPress theme support?

  Rich Mehta

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What is a WordPress theme? Before we consider when you might need WordPress theme support, let’s take a step back and answer the question that many of you may be asking. What is a WordPress theme and do I have one? Your WordPress theme is basically the design of your website and the way the [...] Read More
WordPress Updates

Why you need to act on the update WordPress site messages

  Rich Mehta

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You know those update WordPress site notifications you see when you log into WordPress? What do you do when you see them? Take the necessary action and update your WordPress site? Or ignore them because your site is working fine and, as the old saying goes, ‘if it ain’t broke, don’t fix it’? If you’re […]

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I especially like the improvements to the content editor that they’re releasing with WordPress 4.3

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Wordpress Support

What are the options for WordPress support?

  Rich Mehta

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So you’ve got a WordPress website. Congratulations – in my opinion you’ve chosen (or had chosen for you) one of the best web content management systems (CMSs) in the world. But I’m not sure it’s enough on its own. Having a great CMS that makes it easy to add and update information is no good […]

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WordPress support forums: indispensable or irritating?

  Rich Mehta

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One of the best things about WordPress is the support forums. They are where WordPress users all over the world post problems and provide solutions. When WordPress support forums are indispensable If you have any queries, can’t figure something out or have just got a problem with your WordPress site, WordPress support forums are the best place [...] Read More

Dining at ASK before a journey home #wcldn #rigoblog

  Rich Mehta

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via Instagram http://ift.tt/1LJVXSK

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Last talk of my day at #wcldn with @williamsba talking on making your first hire #rigoblog

  Rich Mehta

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via Instagram http://ift.tt/1OlULns

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Checking out Jon Buchan’s talk #rigoblog #wcldn

  Rich Mehta

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via Instagram http://ift.tt/1C9rIyg

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Time to learn about “Easy, Lazy SEO”. Interesting to see where this goes! #wcldn #rigoblog

  Rich Mehta

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via Instagram http://ift.tt/1CGwi7O

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About to watch “Building a Scalable WordPress at News UK” #rigoblog #wcldn

  Rich Mehta

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via Instagram http://ift.tt/1CGwhkg

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Watching @laurakalbag discussing Indie at #wcldn #rigoblog

  Rich Mehta

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via Instagram http://ift.tt/1OhxJ10

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This article has all the commands you’d need to generate videos for HTML5 video. Bit technical though, so we’ll follow up with a post that clarifies it a little more.

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Common sense page from the HMRC on gov.uk explaining how the new EU rules affect UK businesses

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Preparing for Monday’s deadline; this will definitely get me through the morning #rigoblog

  Rich Mehta

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via Instagram http://ift.tt/1KyaX2Y

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A good one to follow up my last post. Google Calendar, WordPress, Google Docs. All formats represented.

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Three Words for 2015

  Rich Mehta

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(Header image courtesy of Sally Mahoney) Some years ago, my good friend (and client) Jonathan Pollinger mentioned to me he followed Chris Brogan’s strategy of choosing 3 words instead of making a New Year’s resolution. You can read about Chris’ three words for 2015 on his website but I thought this year I’d try this trick too. Chris’ suggestion […]

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Not sure what it is but there’s something very cool about these hand shaped sticky notes

  Rich Mehta

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via Instagram http://ift.tt/1xk6MTY

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WordPress Website Security

Why Do I Need Website Maintenance?

  Rich Mehta

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Websites are often designed, built and delivered with website maintenance being an afterthought, or not at all. After the amendment period (ours is 30 days, which is about industry average) the website’s all yours to do with as you see fit. It’s at this point websites usually get left to their own devices; blogs with […]

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Jeff Chandler on WP Tavern lists 7 aspects of WordPress he takes for granted. I’d agree with pretty much all of these.

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Recently had to install wkhtmltopdf for a Ruby on Rails website. This set of commands really came in handy.

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Value of healthcare Insurance on Google

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TechCrunch Reports “Facebook API Voted Worst”

  Rich Mehta

 1 Comment

Thought I’d make a quick comment on this story in TechCrunch. Basically, the take home message is that Facebook’s API is worse than Google’s (it wasn’t clear from the article whether this was one of their APIs or all; I’d assume all), Twitter’s, PayPal’s and a number of others. Personally I think this is an […]

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Digitalks Cheltenham – July

  Rich Mehta

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Having let the dusk settle and having taken time to think about it (well, it has been a week!) I feel like I should post about my view of last week’s Digitalks as an organiser. As usual we ran the event upstairs in the D’Fly; a venue which continues to provide a good home for […]

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Cut Off Text in Internet Explorer 7

  Rich Mehta

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This tripped me up the other day. Looked fine in Internet Explorer 8 and other browsers but Internet Explorer 7 was cutting off the text, as if the element containing it was too small and an overflow: hidden; rule was at play. The fix? Setting the line-height to 100% on the offending as follows: h1 { […]

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Google Remove Support for all but the Latest Browsers

  Rich Mehta

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Google announced their plans to remove support for everything except the latest version of Internet Explorer, Firefox, Chrome and Safari at the beginning of this month on the Gmail blog (which was also cross-posted on the Google Enterprise Blog and Google Docs Blog). This is obviously an interesting development for all those users of Google products (especially those on, as of August 1st, unsupported browsers) but what does it mean for the web at large?

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Temporary URL

  Rich Mehta

 4 Comments

Here’s an interesting conundrum I came across yesterday. I had a domain set up in Plesk on my VPS server, didn’t want to point the domain at it just yet but did want to access it in the browser. Seeing as it was set up as a virtual host, I needed some easy way to […]

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Permissions Issues

  Rich Mehta

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We’ve all had it; you put a website on the server and are hit with odd issues which, after much toil and trouble, come down to being all about file permissions. Recently, after putting a Rails application on to a server, I started getting the following error ActionView::Template::Error (No such file or directory – Asset […]

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Website Chat Clients

  Rich Mehta

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There are a multitude of online sales chat & online support clients out there which, when installed on your website, allow you to communicate in real-time with your visitors. “Great!” you may think “I can talk to all my visitors, provide great customer service and increase my conversion rate!”. This post is all about describing […]

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Vanessa Arbuthnott

  Rich Mehta

 1 Comment

More and more we’re finding ourselves working with skilled partners to deliver web site and web applications that really deliver. We’re very proud if our latest work on the Vanessa Arbuthnott Website, which we think shows the excellence that can be provided by working with expert partners. Vanessa Arbuthnott approached Jealous Design with a brief […]

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Longcat is Long

  Rich Mehta

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A really interesting use of Twitter! This popped into my feed a little earlier today, retweeted by someone I follow (@markjames19). Check out the coordinated profile pictures.

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Secure Web Applications

  Rich Mehta

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Jeff Atwood‘s latest post “Breaking the Web’s Cookie Jar“, covers a plugin called Firesheep; “A Firefox extension that demonstrates HTTP session hijacking attacks” (taken from the website). It’s a great example of why all web applications that process any form of information should be secured using HTTPS (yes, that includes anywhere that has a login form!)

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Don’t Disconnect Us

  Rich Mehta

 1 Comment

Today, an email dropped into my inbox from Number10.gov.uk; a website which allows each eligible member of the UK to sign petitions online which the government may then respond to. I was less than impressed with its contents to say the least.

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Cone Fountain

  Rich Mehta

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Saw this on the way to the office this morning. It made me chuckle!

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Ruby on Rails in cPanel

  Rich Mehta

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Recently, during a subcontract job, I had cause to use cPanel to set up Ruby on Rails for an app; the contractor I was working with was using UKHost4u who only support it via this method. After a few trials and tribulations, I managed to get a working application running through Mongrel. Now, to get […]

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Imported EPS files are Clipped

  Rich Mehta

 2 Comments

So, I was trying to import a .eps file into Inkscape and finding that it would only import half of it. The .eps itself was meant to be landscape but it appeared Inkscape was only able to import it portrait, cutting off the half of the image that didn’t fit. The fix is a relatively […]

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The error occurred while evaluating nil.[]= in Integration Tests

  Rich Mehta

 2 Comments

If you’re recieving HTTP 500 errors during your integration tests on Rails, here’s a gotcha. If you’re running version 2.x, dig into your test.log. If you find Status: 500 Internal Server Error CGI::Session::CookieStore::CookieOverflow You’ve come across this lovely bug. The fix is pretty simple luckily enough; add the following to your /config/environments/test.rb: ActionController::RackRequest::DEFAULT_SESSION_OPTIONS[:database_manager] = CGI::Session::ActiveRecordStore […]

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Be Careful with Ruby’s Array Uniq! Method

  Rich Mehta

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Got slightly caught up today whilst using the uniq! method on a Ruby array. I expected it to exhibit the same behaviour as Array#uniq, just in place (uniq goes through an array and returns an array with no duplicate elements). So, by that logic, [“1”].uniq! would return [“1”]. However, that’s not the case. [“1”].uniq! actually […]

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How I Get Things Done

  Rich Mehta

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I used to get into work and think “I’ve got in really early but I’ve got no idea what to do with my day”. That led to a problem; I had no way to measure whether I’d accomplished anything that day.

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Graph Your Inbox

  Rich Mehta

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Just found a lovely little Google Chrome add on called Graph Your Inbox through Mashable. They appear to take privacy seriously, and describe it thusly: Graph Your Inbox is a Google Chrome extension that allows you to graph Gmail activity over time. You can use it to visualize your communication with friends, your Facebook activity, […]

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Beautiful Sums

  Rich Mehta

 2 Comments

I’m always on the lookout for beautiful shorthand in Rails and recently I found something lovely in the Rails#Enumerable package. If I have a number of records with an attribute (like “amount”, which contains some sort of number) I wish to sum up, I can so this. payments.sum(&:amount) This is because the above is shorthand […]

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Changes Afoot

  Rich Mehta

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Some changes are happening here at Mehta Web HQ; I’m really looking forward to the next few weeks and sharing them with everyone on this blog. We’re aquiring some new partners who I’m really excited to be working with and am looking forward to getting awesome web stuff out there. Until then, stay tuned…

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Replacing the iTunes 10 Logo

  Rich Mehta

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Today I got iTunes 10 through Mac OS update. Beautiful though the rest of the program is, the icon is pretty hideous (see Twitter’s coverage). So, I thought, with a bit of knowledge of the layout of .app files it shouldn’t be too hard to replace it with something I like. Here’s how.

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Rails on Apache: Malformed Header from Script

  Rich Mehta

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So, you’ve just pushed your site onto your production server and you’re getting something like the below: [error] [client xxx.yyy.zzz.xxx] malformed header from script. Bad header=[“a”]: dispatch.fcgi It’s likely you’re code is trying to write out something before it delivers a webpage. Check your code for puts statements. This includes your helper methods, which is […]

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Quays Creative: a Week (and a bit) On

  Rich Mehta

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I moved Mehta Web out of my flat and into an office on Tuesday 17th August, 2010. It was a bit of a defining moment in the company history, to say the least. I was once told that running your own company is like having a child; you need to spend time with it and […]

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We’re Live!

  Rich Mehta

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After trading for a few months sans website, I finally got my act together yesterday and put something together. Primarily, this site will be for people to view what Mehta Web offers in terms of services and products but I’ve included this blog to post about the happenings behind Mehta Web. Expect product reviews, technical […]

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