WordPress Support Agency

Rolling Monthly Plans for WordPress Support & Maintenance

24/7 Support

Our distributed team ensures we're here whenever you need us

Top security

Daily malware scans, real-time monitoring & brute-force protection keep your WordPress website safe

Make it fast!

Our suite of optimisation tools, configured to optimise your site, make WordPress blisteringly fast

24/7 Monitoring

Site's down? We'll know first, any time of day. And we'll fix it, too.


Our core team is based right here in Cheltenham, UK. Your account manager will be in your timezone.

Weekly Updates

We update your plugins, themes and core files every week to make sure everything runs smoothly

5-Star Service

Our customers are our top priority; that's why we've got a 5 star rating on Google from verified customers.

Transparent Reporting

Want to know what changes we've made? Just ask. We'll send you a report detailing the site updates we've made that week.

Placing Your Website in Safe Hands

Our WordPress support services agency is always on hand to help with website maintenance for your WordPress site. Our dedicated WordPress support services team is on standby 24 hours a day, 7 days a week to fix any issues and to answer any questions you may have. Remember, no question or problem is ever too big or too small!

Our support agency will take care of a range of maintenance tasks for you. We’ll frequently update plugins or themes while our suite of optimisation tools will ensure your WordPress site is functioning at lightning speed. 

We offer a 3 level support plan to suit your website and business needs, catering for a range of budgets. Let us put your mind at ease that all of your website maintenance is in hand, enabling you to switch your time, energy and focus to your other crucial tasks.

We pride ourselves on our transparency and putting you, the customer, first. But don’t just take our word for it, take a look below at what some of our existing customers say about our top-class website maintenance support.

  • choose your plan

  • Offsite Backups
  • WordPress, plugin & theme updates
  • 24/7 Security monitoring
  • Email & phone support
  • Additional design/development time
  • 24/7 Support via helpdesk email
  • Speed optimisation
  • Ecommerce/WooCommerce support
I cannot recommend Rich and the team enough; patient, proactive and a persona approach. I feel as though our website is finally in safe hands.read more
Jayne Hardy
Jayne Hardy
17:44 06 Aug 19
Always Great Work from Rigorous Digital ! Would recommend any time .
11:48 29 May 19
We can't speak highly enough of Rich and the Rigorous team. They are efficient, professional and really care about your business.read more
Panik Design
Panik Design
11:35 20 Mar 19
I would like to praise the services of Rigorous, and in particular Rich who worked hard to rebuild & develop Chapel Spa website.They are very friendly, efficient and reliable.In fact I would recommend Rich without reservation and I am looking forward to keep working with him...read more
M Louka
M Louka
17:59 14 Dec 17
I have had the privilege of working with Rich at Rigorous Digital for a couple of months now and I can honestly say he is a fantastic person to work with - he's very approachable and honest. One of the few digital agencies out there that you can really rely on! I would have no hesitation in recommending Rigorous Digital to anyone who needs an experienced developer.read more
Clifton Fathers
Clifton Fathers
16:03 30 May 16
Rigorous Digital are amazing web developers! Technical knowledge paired with plain english communication is a great combination of skills and this is why we partner with them on small to large scale projects, from simple websites to industry leading online shops. We are always pleased with the results and the innovative approach that Rigorous deliver. Brilliant company and Rich (who runs the show) is a really nice chap.read more
Andy Thorne
Andy Thorne
15:38 20 May 16
Lovely, friendly guy, knowledgeable but able to explain in simple, clear English what the issues were. Sorted my problem quickly and efficiently. Highly recommended and I will use him again for sure.read more
Linda Camp
Linda Camp
08:14 19 Feb 16
I've worked with Rich at Rigorous for over a year now on projects big and small. The support has been fantastic; he always knows the simplest way to fix an issue. Communication is always clear and straightforward. There's never too much to ask; whenever I pass an issue on I know that however complex it is, it will get sorted. All I have to do is let them know the problem and it's very quickly sorted without much further input needed from me (which is great when you're running a business!) All in all, I'd thoroughly recommend Rich for his friendly, professional and pragmatic approach, his responsiveness when the pressure is on, and above all his ability to get the job done to high standard.read more
Andy Teakle
Andy Teakle
16:14 11 Jan 16
Rich from Rigorous offers a very personal service tailored to your needs. He is extremely knowledgeable and explains everything very clearly - particularly great if you are not 'tech minded' and doesn't make you feel stupid. I would certainly recommend to anyone requiring help with their website or any digital marketing to use Rigorous.read more
Vicky W
Vicky W
16:24 13 Jul 15
I worked with Rigorous on what I would consider a fairly involved project. I'd spoken to a few developers but none of them really understood my needs or offered workable solutions. Rigorous were able to do both. Communication is key with developers and they were always friendly and responsive. There are minor kinks in the system we've developed together (which is to be expected) but the work Rigorous have done in automating what was once a monotonous, time consuming job has been tremendous. They've given me hours of my life back every week. Would definitely recommend. read more
Thomas Baugh
Thomas Baugh
14:43 26 Mar 15

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