So you’ve got a WordPress website. Congratulations – in my opinion you’ve chosen (or had chosen for you) one of the best web content management systems (CMSs) in the world. But I’m not sure it’s enough on its own.
Having a great CMS that makes it easy to add and update information is no good unless you’ve got a marketing strategy in place to make sure your website is working hard for you. And – as easy as WordPress is on a day-to-day level – you’ll need a level of IT/web expertise when the worst happens and something goes wrong.
If these aren’t in place, you need to start thinking about WordPress support. I think there are two approaches to this: reactive and proactive.
If you’ve got the marketing strategy in place or are only concerned if something goes wrong, you could leave finding WordPress support until something does.
Of course, the downsides to this reactive approach are obvious. If it’s an emergency, you’re likely to be looking for the WordPress support company that can react the quickest rather than the one that is the best for your company. And if your website is particularly complex or has lots of bespoke elements, handing it over to someone who doesn’t know it is risky when you’re looking for a quick fix.
As you can probably tell, I think a proactive approach to WordPress support is better. I think this is especially true if you want to make sure your website is justifying its investment.
If you think a proactive approach would benefit your business and your website, we offer three WordPress support packages so you can choose the level of support that’s right for you. Take a look at our WordPress support packages.