
What to Do When Your Website Gets Hacked
Your customer calls you up and asks if your site is safe to visit. When you Google yourself, you see those five horrible words: 'This site may be hacked.'
Founder & Lead Developer
Rich founded Rigorous Digital in 2013 with a simple goal: build a WordPress agency that puts clients first. With over a decade of experience in web development, he leads every project with technical precision and genuine care.
35 articles published
Articles by Rich Mehta

Your customer calls you up and asks if your site is safe to visit. When you Google yourself, you see those five horrible words: 'This site may be hacked.'

A bargain website often costs far more in the long run. We break down the hidden costs of going cheap and why investing properly saves money.

Choosing the right e-commerce platform is a big decision. We compare WooCommerce and Shopify to help you pick the best fit for your business.

As an avid reader, I have gone through many business books. I have to say, even amongst the best sellers, some have been more helpful than others. There are reams of titles available, and we only have so many hours…

While there’s many a content management system (CMS) that would claim to be ‘powering the Internet’ – or on the way to doing so – few can declare this status as emphatically as WordPress can. Indeed, recent figures suggest that…

The General Data Protection Regulation (GDPR) came into effect in the UK on 25th May 2018. GDPR is a data protection framework provided by the EU and regulates how organisations store, process and protect people's data. It replaces the earlier…

Your customer calls you up and asks you if your site's safe to visit. When you Google yourself, you see those five horrible words under your site's listing: " This site may be hacked ". What do you do next?…

Adding more to the bottom line of your WordPress eCommerce shop will often come down to new customer acquisition; getting new people to buy your stuff. Whilst we really shouldn't forget our existing customers, this post will go into some…

[vc_row][vc_column][vc_column_text] Wordpress is a solid, flexible and scalable choice for your Wordpress Ecommerce website. You’re probably already using WooCommerce to power your Wordpress Ecommerce shop but what can you do to really improve your Ecommerce revenue through your Wordpress site?…

On 25th May, 2018, Europe’s General Data Protection Regulation (GDPR) becomes law across all EU countries (and yes, despite Brexit that does include the UK for the foreseeable future!) If you're running a WordPress ecommerce website using Woocommerce, you might…

[vc_row][vc_column][vc_column_text] Boring but somewhat important note: General Data Protection Regulation compliance (GDPR compliance) and how Gravity Forms GDPR compliance is implemented is a legal topic and it's best to seek qualified legal advice regarding its implementation in your business. Although…

[vc_row][vc_column][vc_column_text]Website design is the exciting bit of having a website. Website support and maintenance is the stuff that happens after your website goes live and it’s very easy to see it as something unimportant you can neglect. I’d like to…

Having a plugin hacked on your website is a horrible thing to happen. Firstly there is the reputational damage – a hacked plugin can mean your website automatically redirects somewhere unpleasant, is covered with adverts for unsavoury things or simply…

There are lots of web design companies out there offering WordPress website packages. So how do you make sure you have chosen the package that is right for your business? To my way of thinking, the elements of WordPress website…

At one level, WordPress is very simple to use, which is one of the reasons it’s so popular. Adding content, changing content & deleting content is very straightforward & can be done by almost anyone, regardless of their technical skills.…

WordPress is one of the world’s most popular website content management systems for good reason. It’s endlessly flexible, easy to work with and meets all the latest web standards. Unfortunately, because it’s one of the world’s most popular website content…

So, you’ve got a WordPress website. You’ve got a couple of clever plugins that, with a little bit of customisation by your web developer, have given your site exactly the functionality it needs at a fraction of the cost of…

Kaptinlin’s Striking theme for WordPress is widely thought to one of the most powerful themes you can purchase for your website. It’s billed as the ‘ultimate responsive WordPress theme’ and it seems that plenty of people agree – over 17,000…

You’re told that WordPress website monitoring is important. But why is it important to monitor your WordPress website? And what does it mean? What WordPress website monitoring means when you Google it When you Google “WordPress website monitoring”, you quickly…

So, you’ve made the biggest decision about your website. You’re going to use WordPress. Now for the next biggest decision: your WordPress site developer. How do you make sure you’ve chosen the WordPress site developer who’s right for you? Here…

In the early days of WordPress, the joy of it was that you could update your website yourself and didn’t need any technical expertise. These days, the joy of being able to update your own website is still there: in…

There are lots of reasons for choosing a WordPress website. For many companies it’s the ability WordPress gives you to add and change content without the need to go through a third party. This is undoubtedly a big advantage. However,…

So, you’re managing your WordPress site well. You’re finding it easy to add / amend / restructure content and all is well. But then you hit a brick wall. Something goes wrong or you can’t work out how to do…
In the last post I talked about how joining the ranks of the WordPress experts was something you should consider doing. On the other hand, I think there’s a stronger argument for deciding that rather than even thinking about becoming…

[vc_row][vc_column][vc_column_text]A few years ago, updating a website was a laborious, highly technical affair. Adding a news story or details of a new product was something that needed to be done by the experts in your web department (if you were…
[vc_row][vc_column][vc_column_text] What is a WordPress theme? Before we consider when you might need WordPress theme support, let’s take a step back and answer the question that many of you may be asking. What is a WordPress theme and do I…

You know those update WordPress site notifications you see when you log into WordPress? What do you do when you see them? Take the necessary action and update your WordPress site? Or ignore them because your site is working fine…

So you’ve got a WordPress website. Congratulations – in my opinion you’ve chosen (or had chosen for you) one of the best web content management systems (CMSs) in the world. But I’m not sure it’s enough on its own. Having…

[vc_row][vc_column][vc_column_text]One of the best things about WordPress is the support forums . They are where WordPress users all over the world post problems and provide solutions. When WordPress support forums are indispensable If you have any queries, can’t figure something…

(Header image courtesy of Sally Mahoney ) Some years ago, my good friend (and client) Jonathan Pollinger mentioned to me he followed Chris Brogan's strategy of choosing 3 words instead of making a New Year's resolution. You can read about…

[vc_row][vc_column][vc_column_text]Websites are often designed, built and delivered with website maintenance being an afterthought, or not at all. After the amendment period (ours is 30 days, which is about industry average) the website's all yours to do with as you see…
There are a multitude of online sales chat & online support clients out there which, when installed on your website, allow you to communicate in real-time with your visitors. "Great!" you may think "I can talk to all my visitors,…
More and more we're finding ourselves working with skilled partners to deliver web site and web applications that really deliver. We're very proud if our latest work on the Vanessa Arbuthnott Website , which we think shows the excellence that…
Today, an email dropped into my inbox from Number10.gov.uk ; a website which allows each eligible member of the UK to sign petitions online which the government may then respond to. I was less than impressed with its contents to…
Just found a lovely little Google Chrome add on called Graph Your Inbox through Mashable . They appear to take privacy seriously, and describe it thusly: Graph Your Inbox is a Google Chrome extension that allows you to graph Gmail…